OE blank error message etc.. Help !!

[Robin Galyan]

I have a friend that is having problems with his PC and its driving him
nuts. Several of us have tried to help to no avail, perhaps one of you
wizards can assist us??

Symptom: sends an email, an error message pops up when done, but has no
message in it , just blank. It did send the message but the message is
not in the sent items folder.

When he then closes the error message the message is still in his outbox and
will resend multiple times until he kills it,

We have done exhaustive virus, trojan, spyware etc scans, removed OE
/defrag/ reload, all to no avail. Tried Regsweep which found about 1000
errors, fixed them, nice, but the issue is still there.

HELP !!!?????

suggestions welcome, either post here to list or email to robin @ nxs
dot net

Tnx guys...

rg

[Bruce Hagen]

Do the following for the Outbox, and if the problem persists, repeat for
Sent Items after you move any messages you wish to save to a local folder
you create.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the DBX file for the folder in question {Outbox.dbx}
and delete it. A new one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

Post by Robin Galyan
I have a friend that is having problems with his PC and its driving him
nuts. Several of us have tried to help to no avail, perhaps one of you
wizards can assist us??
Symptom: sends an email, an error message pops up when done, but has
no message in it , just blank. It did send the message but the message
is not in the sent items folder.
When he then closes the error message the message is still in his outbox
and will resend multiple times until he kills it,
We have done exhaustive virus, trojan, spyware etc scans, removed OE
/defrag/ reload, all to no avail. Tried Regsweep which found about 1000
errors, fixed them, nice, but the issue is still there.
HELP !!!?????
nxs dot net
Tnx guys...
rg

[Michael Santovec]

OLEXP: ErrMsg The Message Could Not Be Sent An Error Has Occurred
http://support.microsoft.com/?kbid=299467
http://support.microsoft.com/?kbid=179503
http://support.microsoft.com/?kbid=177884
http://support.microsoft.com/?kbid=190296
--
Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm

Post by Robin Galyan
I have a friend that is having problems with his PC and its driving him
nuts. Several of us have tried to help to no avail, perhaps one of
you wizards can assist us??
Symptom: sends an email, an error message pops up when done, but
has no message in it , just blank. It did send the message but the
message is not in the sent items folder.
When he then closes the error message the message is still in his
outbox and will resend multiple times until he kills it,
We have done exhaustive virus, trojan, spyware etc scans, removed OE
/defrag/ reload, all to no avail. Tried Regsweep which found about
1000 errors, fixed them, nice, but the issue is still there.
HELP !!!?????
nxs dot net
Tnx guys...
rg

[Frank Saunders MS-MVP IE,OE/WM]

Post by Robin Galyan
I have a friend that is having problems with his PC and its driving him
nuts. Several of us have tried to help to no avail, perhaps one of you
wizards can assist us??
Symptom: sends an email, an error message pops up when done, but has
no message in it , just blank. It did send the message but the message
is not in the sent items folder.
When he then closes the error message the message is still in his outbox
and will resend multiple times until he kills it,
We have done exhaustive virus, trojan, spyware etc scans, removed OE
/defrag/ reload, all to no avail. Tried Regsweep which found about 1000
errors, fixed them, nice, but the issue is still there.

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.